On my way to work late last week my truck started overheating. I made it to work and called John The Automan to see if he could help. We’ve been taking our cars to John for a couple years now and I hoped he could take care of me because of a trip I had to take over the weekend. The lady answering the phone said they were booked up until Monday but she would ask him and call me back.
She called me about an hour later letting me know that John would do what he could as soon as he could. If I could just get it there he might be able to squeeze me in before the weekend. Later that day it made it there and I went inside to drop off the key. John came out of the back and said “Let’s take a look now.” Five minutes later he had properly diagnosed the problem, filled up the reservoir with anti-freeze and told me that should solve the problem. I asked him how much I owed him and he just said, “Don’t worry about it, we’ll catch up later.” John really made my day! Now I could go about my normal day’s business and not have to worry about transportation. The weekend traveling went fine.
I’m sure I’ll be going back to John with a repair much more serious sooner or later and I’ll be happy to pay John’s entire bill. That’s just the unspoken agreement that John and I have. He’s looking out for me and helping me any way he can. I count on him to fix my cars.
That’s the kind of service we want to be able to offer people. If we can help you with something quickly which will save you time or energy then don’t hesitate to contact us. Occasionally we’ll have a past client ask to check on their house or move their trash cans off the street after they leave town. Past clients are also frequently contacting us about the value of their property or in need of a contractor. Completing these little tasks help us stay connected with people and further enhance trust in Scott Team Realty. They also fulfill our mission statement which is “Helping people realize their real estate dreams by building lifelong relationships through exceptional service every step of the way.”
Please don’t hesitate to contact us if you need help here. We are glad to help and regardless of how big or small your need is.